Picture of martin

A friend of mine who’s a senior executive at a very large entertainment company told me that because his company sells through retailers, cable, and other channels, they don’t directly talk to or hear from their customers, and it’s a problem they’re actively trying to change.

It’s really different here at meebo, and that’s one of the reasons I joined. :) We are very fortunate to enjoy that dialog with you, through the blog, forums, feedback, and surveys like the one we put out last week.

The number of responses we received was overwhelming and we’d like to share some of the results…

11,194 people completed the survey and of those people, roughly half were female, half were male.

67% of the people who took the survey were from the US. We received some suggestions to do international questions. We will. We also had respondents from Afghanistan, Angola, Brazil, Canada, all throughout Europe, India, China, and a few from Zimbabwe.

74% of people said they found out about meebo from a friend or co-worker.

79% said you use IM every day, 80% IM for an hour or more a day. 21% said they IM for 10 hours or more. Wow! :)

We asked what else you do while on meebo.

78% said email, although 63% said they IM more than email. Other popular activities done while meeboing include: playing games 32%, sharing/listening to music, 50%, surfing the web 62%, doing work 70%, and 23% said they watch TV and use meebo at the same time.

79% said they prefer IM to text messaging (whew!)

In terms of advertising categories, we’ve received very positive feedback on our bubble ad that is on the left of the screen. Respondents said they’d like to continue to see music there, and also see ads for movies, tech toys, and some other stuff. Very few said they’d like to see political advertising. Got it!

We had 6,663 comments on features you’d like to see on meebo – which is awesome. We’re going through those each week and I’d imagine that you’ll see them show up in our product development.

Thanks to all who responded. Knowing more helps us build better products, fix bugs, and it’s great to come to work feeling like I know a little bit more about the people who use the products we build.

Martin

[ comments ] [ past blogs ]

112 Responses to “getting to know you a bit better”

  1. barb Says:

    check this out

  2. Josh Says:

    That’s all admirably agile-ish of you… trying to touch base with your customers and all. But isn’t it kind of preaching to the choir to ask people on Meebo a survey question like “Do you prefer IM or text messaging?” How can the answer be at all a surprise??? Your entire survey base is IMers. I’m sure if you sent out a text message question to all regular text messagers, then it’d be the same percentages but a reverse outcome.

    As for the advertising… of course the 20 -> 40 somethings on here that have generally NEVER been interested in politics aren’t interested in seeing political ads. It doesn’t mean it’s not good for them to see, however.

    But I know, your objective is to make some money, not rustle up interest in politics or any other social cause. So in a way I understand… but still, in a way, I wish you weren’t just pandering to the audience.

    BTW… anyone want to bet on the response you’d get if you asked “Advertising or no advertising??”

    -josh

  3. Jazzy Says:

    hey i have a question about adding buddies. i know how to do it but it wont let me i have to meet friends on a chatroom, IM them and then add as a buddy. when i add a buddy the your “suppose” to i guess nothing happens and like i said i have to call friends and tell them what chatroom to meet me on.

    write back pl

    thanks
    Jazmyn

  4. kaileigh grover Says:

    i love the angel that you have and all that they are so qute

  5. Brendan Says:

    But…ermm…you forgot the most important statistic…

    pirates or ninjas?

  6. Angelica Says:

    HARRY POTTER BEST CHATROOM!!!!!!!!!!!!!!!!!!!!! OMG!!! BEST!!!!! JOIN ginnyweasley456’s ROOM FOR OMG LOVE OF HARYY POTTER!!! HELP US FIGHT VOLDEMORT!!!!!!!

  7. Vladimir Says:

    @Josh, for advertising or no advertising, i personally would answer the first. That’s the best way to keep a great app free, and the guys at meebo try doing it in a really non-annoying way.

    Martin, we’re waiting for the rest results – pirates vs ninja, coke vs pepsi – we need to know that!

  8. martin Says:

    my apologies heh heh.

    here are a few more:

    pirates.. 48% ninjas 52% – sorry ninjas – it was recently pirate day after all.
    punk marginally beat out prep 51% to 49%.
    apple 35% vs pc 65% – those ads work!
    H&M 56% vs abercrombie and fitch at 44%
    coke 66% vs pepsi 34%. wow.

  9. robert Says:

    GOD bless

  10. jspdjanggo Says:

    hey josh i want to bet 10 bucks for no advertising.

    :)

    Joseph

  11. jspdjanggo Says:

    hhm… the political advertising …

    pays meebo a big deal, they will get they’re pocket full of shells

    meebo rally run around the family and they’re pockets are full of shells

    meebo gona be rich someday dude :D

    so its ok :) so its ok ?!! …

    yo meebo if your rich someday are you goin to be like microsoft ?

    license this license that cos thats suck dude .

    joseph

  12. caranfil_olea Says:

    salutare

  13. Daynah Says:

    MEEBO! heysan is trying to beat you in the mobile world. They are unsuccessful as of yet, but you must not let them catch up! WAR!

  14. Aaron Says:

    It would be nice if we could opt out of the blog pop-up. Meebo takes a while to load and freezes up Firefox temporarily as it is.

  15. Dale Says:

    Another feature would potentialy be some kind of cam feature that works like/with Yahoo… i have friends that have cams and when i use Meebo elsewhere than home (about 80-90% of my time on Meebo) I have no access to these images. and i agree with Aaron, allow us to remove the blog. PLEASE…

  16. Fwiffo Says:

    I gotta agree with Aaron. The blog pop-up belies the minimalist approach that meebo seems to take(rock the lighttpd!). That being said, I wouldn’t opt-out of it….it’s nice to know there’s a friendly face behind meebo.

    For features I’d like to see, at the top of the list would be a “work-friendly” skin. It would be even cooler if you could make everything look like an openoffice spreadsheet or something. When people see my machine from across the office, they know right away that I’m using IM and it can be embarrassing at times.

    I recently installed Beryl on my machine, and I gotta say it rocks. As a web-dev myself, I’m fairly confident that the same eye-candy would be impossible on Meebo, but a boy can dream…

    Back to reality, it would be nice if your ads were a bit more targeted. I don’t know if it’s possible given your privacy policy, but I actually like well-targeted ads(i.e: letting me know that there’s a Zero 7 concert in my area). I *really* want you guys to make money so you can continue to provide the service, but ads for stuff I don’t *want* are really annoying to me. How do you figure out what people want? hire me! haha

  17. Fwiffo Says:

    I almost forgot! Mobile messaging would be HUGE! I think it would be wise to put out a call for testers on the meebo blog. I see people with smartphones all over the place. This is really a big growth market, hit it hard.

  18. Pepper Says:

    Wow that great and all but what the F**k for? Okey-Dokey!!

  19. Pepper Says:

    Wow that great and all but what the F**k for? Okey-Dokey!!

  20. StarryEyed Says:

    I think the skin is simple and easy. I like it. It isnt too busy, and i think its the simplest way to go.

    Plus, i think the whole advertising thing is a good idea, or we’d be paying for meebo. Im glad it isnt political advertising because that would in turn, cause problems with users. The music adds are cool because i live my life by music so i like it. Tech adds would be pretty cool too since the generation mainy using meebo is constantly changing with technology.

    Thanks for all the survey results!

  21. Lucy Says:

    I’m curious as to the percentages to the Pepsi vs Coke question. BTW, I’m with the No Advertising (good point Josh) but I understand someone’s gotta make moola!

  22. peopl Says:

    hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha

  23. Robert Says:

    Political Advertising? You mean propaganda? Hell no!! Go out and read for goodness sake, educate yourselves and learn the issues and candidates on even ground.

  24. CRYSTAL CLOWER Says:

    YEAH i USE THiS SO MUCH MORE THAN ANYTHiNG CELL FONE TV E i USE THiS A LOT AND iT’S FUN TO BE ON! GOOD JOB!
    :)

  25. KELSEY LEE Says:

    hey GUESS WHAT??? NOBODY CARES EXCEPT THE PEOPLE WHO WROTE COMMENTS ABOUT THIS stupid thing!!!! i wrote it so you can READ IT! MARTIN :P

  26. Donny Viszneki Says:

    I made a post on the forum asking about developer documentation and expressing interest in porting OTR ( http://cypherpunks.ca/otr/ ) to Meebo. My post wasn’t even noticed for weeks, there is no documentation to speak of, and no one from Meebo even seemed to notice.

    I want to like Meebo, but you guys seem to put more effort into the appearance of friendliness than actually being friendly. :(

  27. andrewbassplaya Says:

    Wow. I’d never expect that there are roughly half males and half females.

  28. dan Says:

    meebo is just a fad if that, and will quickly die out. you have no firm product offering, and to be honest, not a lot of people give a sht about meebo. marketing and consumer research are good when you have a product to differentiate or design but that’s not the case here. i’m curious as to what your business plan is. sorry i’m so mean.

  29. Courtney Sondag Says:

    ummm one question why is it everytime i logg on my stuff never shows up it always says none of your things are working right now please try later or something like that

  30. Mike Says:

    What about the pepsi vs. coke question? That’s the only reason why I took the survey!!!

  31. Heatherrr. Says:

    Umm. Someone said how they think a way to get webcams working on here would be good. I definately agree with that (:. Yknow, if theres any way to connect it to yahoo, msn, or aim? And, when i add people on here, it doesnt add them to my usual aim base. (I use trillian basic.) Is it a problem with trillian or meebo?
    Thanks (;

  32. a people person Says:

    This doesn’t have anything to do with this blog, but I think font colors should have like 53795 choices.

  33. Jaden Says:

    How do you find out and get all of the peoples answers like do you email every single person. I would like to try something like you did but first i need to know how. Please tell me how by emailing me at jaden@wilkinsdigital.com.

    Thanks
    Jaden Wilkins

  34. Caitlin Says:

    You know, I didn’t say this on the quiz, but what would be nice would be to have a feature that I can talk to people using my microphone. I know that would take a lot of work, but it would soooo be worth it so I don’t have to go back to my AIM or Yahoo or something of my own just to talk to people.

  35. Ryan Says:

    I like Meebo because it is the only social site that our internet filter has yet to block.

  36. RJ Says:

    OH MY GOD I JUST LOST MY VIRGINITY TO A COMPUTER!

  37. Sue/Meebo Says:

    JAZZY: Sorry to hear you can’t add buddies. If you check out this link on our wiki, it should help:

    http://wiki.meebo.com/doku.php?id=usage:getting_started#managing_buddies

    If you’re still having issues, shoot us an email: comments@meebo.com!

    DALE: Webcam is definitely on our list to do!

    AARON/DALE/FWIFFO: regarding removing the blog, that is also something on our to-do list! As is customizable skins, and Mobile messaging. We hear ya!

    DONNY: I’m sorry no one replied to your forum post. We’re getting better at going through those each week. Can you send us a note: comments@meebo.com? Thanks!

    COURTNEY/HEATHERRR: Sorry you’re having problems logging in. Shoot us an email with the specifics and we’ll be able to help you (comments@meebo.com).

    A PEOPLE PERSON: Thanks for the suggestion about the font colors. I’ll mention it to the team! Not sure about 53795, but ya never know!

    CAITLIN: We’ve heard the suggestion about voice too and it is on our to-do list!

    For those who missed Martin’s post, Coke beat out Pepsi – 66% to 34%!

    Sue/Meebo Support Team

  38. Thrasherrr Says:

    Well I can tell you for a fact that at my school when we’re in school we go to the computer labs a lot. && its wicked boring to just do work so we listen to music & check email and facebook. Only because they blocked myspace from us.They also blocked any form of instant messaging. But meebo isnt blocked at our school. So thats wicked lucky. Especially for me since I use AIM,MSN & Yahoo.

  39. Brandi Roenick Says:

    I love meebo. it is so much fun. Who ever made it good job.

  40. Marius Wlassak Says:

    Meebo = great ;)

  41. ryan Says:

    Hey team, love you guys. any thought to ever including IRC on here? Then it’d be perfect :) some of these sites like connectiontube and ircatwork are so overload and it really sucks. Just wondering if that was in the works. Thanks

    Ryan

  42. Davididas Says:

    cool stats but what I really care is MOVIE stats!! I want to know who else loves The Big Lebowski

  43. CompTIA A+ Certification Training Says:

    I think the bubble ad is a great tool, not obtrusive but enough to gather attention. I’d really like to see you make that available to smaller companies, start-ups, etc., and perhaps rotate through to give the smaller businesses out there some additional exposure.

    Either way, Meebo is an awesome tool, something we use every day. As soon as it’s available on mobile devices (blackberry specifically) we’ll use meebo on our site directly to keep in contact with visitors to our website.

    Keep up the great work!

    Christopher Rees
    Palaestra Training
    IT Certification and Training Videos
    http://www.palaestratraining.com

  44. Ael Says:

    I have to say I found out about meebo from a friend and I am planing on using it more and more since I use computers both at school and at home, and keeping my buddy list around for a good social break is great.

    2 suggestions I have is:
    Could you make it so that the user can select there own picture for a wall paper?

    Could the widgets be made for off site code? sort of like what igoogle.com, myspace and other 2.0 sites have done?

    Thanks a lot for all your hard work on putting this great tool together!

  45. Monika Says:

    Everything is perfect working, but I’m missing SKYPE here :-)

  46. briahna s. Says:

    this is so interesting. i just started using it bcause were in the it lab with my frnds and reading your comments sure heals boredom.

    PS. i love coke. but pepsi commercials are way hotter.

  47. Vladimir Says:

    +1 vote for Skype

  48. opsy peter Says:

    hello every one nice 2 meet u

  49. opsy peter Says:

    hello nice 2 meet u guys and lady

  50. opsy peter Says:

    hello guys nice meeting u

  51. MaryAnne Says:

    It’s good u want to base with us meebooers.

  52. kristin Says:

    nice that sounded great

  53. czarina Says:

    how come there is no webcam and voice chat like the yahoo messenger?could you put webcam and voice chat so that everybody enjoy.

  54. Nidhi Says:

    Hi!
    Its nice to be using Meebo! Comes very handy in library! :)
    I’ve been unable to use the feature of Chat Logs though! Could somebody explain me how to use that! It would be appreciated!
    Ciao!

  55. Rhesusmonkey Says:

    Hey guys and gals and what not down there in the bowels of Meebodom. I’ve officially uninstalled all my first party IM client softwares and I’m going 100% meebo at home and at work! (yeah bask in it.)

    One request! I need to be able to italicize/bold/underline parts of a message within the whole. How am I supposed to add emphasis if I can only do italics with the whole message that way? Any way, thanks for the kickin tool, and go Ninjas!

  56. fernanda Says:

    hi friends tanks

    bay

  57. L. Noble Says:

    I didn’t have time to do the survey, but please add me to the pile of people who *hate* the bubble ads…otherwise meebo is really cool!

  58. Mental Dribble Says:

    I think its sad that so few people wanted political info displayed in the bubble. People are so caught up in what new toy comes out next month they have no clue if we will be around to enjoy it or if its going to cost twice as much because of a new tax code or what not. Wake up people and take active role in the future of your country and world.

  59. Meekalmykee Says:

    79% said you use IM every day, 80% IM for an hour or more a day. 21% said they IM for 10 hours or more. Wow!

    If only 79% use IM every day
    How can 80% use IM every day for more then an hour….. L2MATH!

  60. Albert Says:

    I know meebo.com from my friend
    It’s great, we can sign in to our messenger without installing the client
    two thumbs up for meebo

  61. stormy Says:

    hi

  62. Josh Says:

    Meebo… ignoring my post?

    @Vladimir – Oh c’mon. Lest ye forget, there’s always good old Communism to keep a community alive without commercial interest involved. ; )

    Hmmm… who will be the first to report me to the authorities for that one?

    LOL

  63. ashley Says:

    uhhh! ya DUH! i like texin and IM…who doesnt lol?

  64. IRPEANUT8 Says:

    I THINK MEEBO NEEDS MORE STUFF TO DO LIKE MAKE LINK TO PEOPLES FAVORITE OR MOST POPULA WEBSITES

  65. IRPEANUT8 Says:

    MEEBO GETS SO BORING WHEN NOBODYS ON

  66. Hamza Ishak Says:

    The webcam feature would definitely be appreciated. Can the developers give a rough time frame of when the webcam feature (perhaps voice too) will be available on meebo? Thanks.

  67. mrz.mwj.jr Says:

    yea well i kno dat sume ppl is dumb these days and where r my friends

  68. megan Says:

    meebo is awsome I love it! It is so easy to chat with friends.

  69. troy Says:

    Meebo kicks a**

    8 hours a day for me

    oh and if meebo is blocked at your work use this link

    https://www.meebo.com

  70. aripau Says:

    i think meebo must create new rule coz its hard when someone try to disturb at rooms with repeat text until i disconnect..

  71. YOYO IM NOT GUNNA TELL U MY NAME Says:

    stop the pop ups NOW!!
    other than that i really like this sign in
    much better that IMO>IM

  72. tiramisu Says:

    meebo is ..hmm..good but theres sumthing not enough i guess.

  73. cookiepie7084 Says:

    its cool and all but it’d be better if we had like this umm… link to like… decorate our profile. And its really annoying that i have to keep my profiles less than a 1000 words. :D DDDDDD

  74. surya Says:

    hi i am surya i am new here n want to mak some friend

  75. Zohaib Says:

    How about VOICE CHAT?

  76. ati.nuke4real Says:

    no commet i just came in for a loan maybe u can help

  77. Meteko Says:

    i love meebo it’s so good for our daily life,thank you.

  78. devilgirl82 Says:

    Hey i’m new to meebo but I’m crazy for this site.

    I’m from Malta, small island in the med. Also I’m at work from 8 in the morning till 4 in the afternoon so I get quite bored. All alone in my office.

    I enjoy it a lot and have met quite a number of friends.

    Love you meebo and thankx

  79. mimi Says:

    does anyone know how to change the new picture on the meebo page?

  80. FIAZ AHMED Says:

    95% pakistani people said they found out about meebo from a friend or co-worker.
    thanks meebo thanks

  81. ALINUTZA Says:

    I LIKE TO USE MEEBO BECAUSE AT MY WORK PLACE THIS IS THE ONLY WAY I CAN USE MESSINGER, SO IT,S A GOOD THING FOR ME AND FOR MY MATES SO KEEPET ON

  82. yakubu Says:

    i want you

  83. Lorraine Says:

    Ninjas are like 500 times better than pirates newayys.
    Thanks for that!

  84. ceirra Says:

    meebo’s A M A Z i N G !* i love it cus it’s faster and easier then downloasinq aim or anythinq else ta your computer . and it doesn’t cause any virus’ :]

  85. melisa Says:

    thanks this is cool!!!!

  86. Zane Says:

    Hmm i just go on my meebo today and i noticed that all my Freinds were gone…
    Im using Meebo to sign onto Aim, this sucks if i got all my freinds deleted

  87. *Elisa* Says:

    I was introduced to this website by my friend. I thought that it was easy to do. I fell in love with it and now every day I am on for hours. I love that I could chat with my friends and set backrouns and icons with out downloading anything. And I have told all of my friends about this website and agrred to use it.

  88. JulieBee Says:

    I agree with the person who commented on italics/bold – it sucks that you can only use them on the whole message. Fix plz.

  89. Nicole Says:

    Hi, How are you? I am fine! i am 13 year old and 7th grade i am favorie is sherk the 3! I want to e-mail to you!!!!!!!

  90. viridiana Says:

    hola

  91. Dimuka Says:

    I get troubles with Meebo in XP and Vista! Message : a script runing is causing IE to stop or going slow. Stop the script?”
    I answer NO uninstable runing of IE all time waiting script stop! If Yes all goes well!

    ok. trouble reported. Vic > http://www.dimuka.net

  92. heyoustupidmutt Says:

    Yes, altering the Meebo to a work-style preference is a great idea, as well as other enviorment-similar skins, too. A lot of people use IMing for work purposes, or convenience to communicate with after-work plans/home, but it can be a hassle having to explain yourself to your stingy boss that you use an IMing service for these particular reasons. Some sort of a plain, mild colour Excell sort of spreadsheet should be used to enhance and encourage the use for employees and professional communication. Most people wouldn’t be attracted to something that may be child like or mostly used by children and teens unless there is a sort of way that Meebo can reach out to the workforce.

  93. hayleychike6 Says:

    what up im new so i hope u add m

  94. randy mcmillan Says:

    I would like a mac widget…..for meebo…that would be awesome!!!

  95. Jesska Says:

    i luv using meebo but when i try to start chat rooms it dosnt work and they say they will work on it but i dosnt work

  96. hayleychike6 Says:

    what up i hope u add me

  97. tanner Winetsr Says:

    what is this place what is meebo

  98. is18kay Says:

    Meebo is a place like chatrooms and stuff and it’s pretty cool my computer you cant have any chatting things on it so I use meebo.com and I love it!

  99. justooooo Says:

    yooo peoplpe don’t be going on ma aim that bothers me damn oeople ya bother me so much i got 99 comets

  100. lydia Says:

    what are all ofu guys doing right now

  101. lydia Says:

    so how want to talk

  102. Sydney Says:

    COKE? PEPSI?

    What happened to that?

  103. wafa Says:

    what happened to that ?

    hey i have a question about adding buddies. i know how to do it but it wont let me i have to meet friends on a chatroom, IM them and then add as a buddy. when i add a buddy the your “suppose” to i guess nothing happens and like i said i have to call friends and tell them what chatroom to meet me on.
    what is this place what is meebo

    by wafa mohammed 10z

  104. caite Says:

    i think thats an ok idea to have games cus it gets a little boring around here at times

  105. lauren Says:

    hey that was realy boring]

  106. son1102 Says:

    đũ má mày

  107. küvet Says:

    what is this place what is meebo

  108. خرید پستی Says:

    why is it “everytime” i logg on my stuff never shows up it always says none of your things are working right now please try later or something like that

    thanks 4 answer it
    خرید پستی

  109. simona Says:

    nu-mi apare lista cu contacte pe yahoo!ce trebuie sa fac?va rog ajutati-ma!!!

  110. simona Says:

    nu-mi apare lista cu contacte pe yahoo!ce trebuie sa fac?va rog ajutati-ma

  111. Agent24 Says:

    I think support for OTR would be very nice too.

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